Keep your systems running at peak performance
Strategic Management Support
Business and Solution Architect: Optimization, new functionality.Technical and Infrastructure: Landscape optimization, integration and new functionality support
Production Support
Technical programming services: ABAP, Java Interface development and NetWeaver Components Functional: Application configuration and integration
Platform Support
System administration, security, transport management, performance management Database and operating system admin, backup and recovery, high availability
SAP support services for the future successful business
| ENHANCEMENTS & PROJECTS | CONTINUOUS IMPROVEMENTS |
|---|---|
| • Enhancements, acquisitions, divestitures, upgrades | • Training Activities |
| • Year end and other small projects, service packs | • Testing |
| • Functionality Assessment | • Expansion (e.g. GTS, Seasonal procurement) |
| • Feasibility analysis of SAP functionality for business | • Strategic Planning |
| • requirements | • New modules and functional |
| LEVEL I | LEVEL II | LEVEL III |
|---|---|---|
| • SAP & business process | • Easy customization | • ABAP development |
| • General end-user | • Easy configuration | • SAP script/ smart form development |
| • support | • Troubleshoot program failure | • ALE and EDI development |
| • Create or Restart | • System error research | • Customization of new business units |
| • BATCH jobs | •Focus on “How to” issues • General application diagnosis/ trouble-shooting | •Concentrates on continuous improvements |
The efficient support and maintenance methodology of Dynamo delivers ongoing cost reduction and stable operation. Here is how our SAP Support solutions add value to your company:
- Resolve user issues related to transactions and functional issues
- Guide users in the usage of SAP transactions
- Data conversion, ABAP programming
- SAP configurations to enforce new business process and new modules
- Dedicated remote consulting for your SAP environment
- Direct access to our talented SAP consultants
- Strengthen your existing team and key users
- Reports monthly on system issues, tickets and performance analysis
SAP support services for the future successful business
Our SAP support services offer clients a complete range of technical and functional services locally, nationally and internationally . With our dedicated International Team SAP support desk, we offer customized SAP support packages that meet your unique business needs.
As a certified SAP consulting partner, we tend to perceive that maximizing the value of SAP is critical for your organization. By extending your existing team’s support or providing full support, we assist you realize SAP’s full potential with our state- of- the- art resources and help you make full use of your investment, ensure business continuity and reduce risk.Our SAP Support Center is a certified SAP Partner Center of Expertise and may provide support at the 1st, 2nd and 3rd level across a wide range of SAP modules, both for cloud and local solutions
With our SAP support services, Get a synchronized experience
Get the consistent and reliable support you would like for all your SAP solutions, no matter how they are deployed– with in the cloud, on- site or in hybrid scenarios. Our SAP support drives simplicity by synchronizing our support offerings and reducing the complexity of managing hybrid landscapes dramatically.Regardless of how your software is deployed,You will receive the similar superior support that you expect from SAP
Wide Range of Support Services
RD Digital Solutions optimizes your in-house resources by offering you a broad range of SAP support services. We help you focus on mission-critical issues, and enable you to offload day-to-day operations. Our services are ideally suited to organizations that have deployed SAP and are looking to minimize ongoing maintenance and support costs and utilize knowledge transfer to educate their staff and perform Process Improvment
RD Digital Solutions
RD Digital Solutions is a leading ERP solution provider, helping organizations to transform their business to compete in the digital economy using the latest innovation and cutting edge technologies
GET TOUCH ME
- 801 Churchill Circle, Branchburg, NJ 08876, USA
- info@rddigitalsolutions.com
- +1 201 204 9200
Products
Get A Demo
Need help growing your business?Just fill out this form and one of our representatives will get back to you in the next 24 hours
Copyright © 2020 RD Digital Solutions | Powered By RD Digital Solutions